Please reach us at lovelightessenceph@gmail.com or Lovelight Essence in Facebook if you cannot find an answer to your question.
Occasional trapped air bubbles may form within the resin block due to the natural composition of the flowers. While we make every effort to minimize these bubbles during the pouring process, some may still remain trapped inside the block. Rest assured, this is a natural occurrence and does not compromise the overall quality of your preserved piece.
Approximately 90% of the time, we achieve precise results with our handmade goods. While uncertainties may arise due to the nature of our process, rest assured that our dedicated staff works tirelessly to ensure the highest quality outcomes for your satisfaction.
It's essential to thoroughly dry any natural materials before casting them in resin. Fresh flowers can retain moisture, which, if trapped in the resin, can lead to rotting or burning due to the extreme heat of the curing process. To prevent such issues, we refrain from using fresh flowers in our preservation process, ensuring the longevity and integrity of your preserved pieces.
Yes, we do have products available on-hand! Simply send us a message, and we'll promptly provide you with a list of our current available products.
We offer convenient payment options:
- Cash on delivery (COD) allowed for orders less than 500
- 50% deposit required for orders above 500
- Gcash
- Bank transfer (Unionbank)
Choose the method that suits you best and enjoy hassle-free transactions with us!
Here's how you can get your orders:
Pickup:
Urban Deca Homes Banilad Tower 3, Mandaue Cebu City
Within Cebu:
Maxim/Lalamove
Nationwide Shipping:
J&T delivery scheduled every Monday and Thursday
Please note:
Delivery and shipping fees are shouldered by the customer.
J&T Shipping fees vary, starting from ₱85 depending on the item's weight.